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Accessibility for People with Disabilities

An accessible hotel for all travellers

Designed to facilitate access to all its guests, the Hôtel l’Elysée Val d’Europe can welcome all its travellers in the best conditions.

Our team is trained to welcome travellers with specific needs in order to propose the necessary equipment or help during the stay (adapted carriers close to the hotel, assistance in transporting suitcases, door-to-door assistance, etc.).

The Hôtel l’Elysée Val d’Europe is equipped with three elevators that allow access to each floor (parking, reception, restaurant and bar, rooms) thanks to call buttons that can be detected visually and touched (braille and relief). Sound information allows to hear the arrival on each floor.

One of the elevator is also optimised for wheelchairs because it gives direct access to the rooms from the oversized spaces of the outdoor parking!

The common areas of the hotel are wide enough to move around easily.

A reception desk suitable for deaf people and hearing impair

One of our reception desk is equipped with a magnetic loop to amplify the volume of the speakers’ voices and to transmit directly to the hearing prosthesis to facilitate communication.

You can ask our team for their use when you arrive in the hotel!

An accessible breakfast area for persons with reduced mobility

Le George restaurant and Le Diplomate bar are equipped with an access ramp to allow easy access to wheelchairs, whether from the hotel or from the outside.

In case of need, our team will be happy to assist you throughout your experience with us!

Rooms adapted and equipped for your needs

The furniture in all our rooms is within reach and the surrounding space is designed to move around properly.

5 of our rooms (4 Classics and 1 Junior Suite) are equipped with large walk-in showers with grab bars and various shower and bath chairs are at your disposal free of charge, upon request to our team.

Also, bright flash alarms are in the adapted rooms to alert in case of fire and guarantee the safety of the occupants.

Common spaces for everyone!

Our reception and relaxation areas are suitable for all travellers!

You can enjoy your breakfast as soon as you wake up thanks to the buffet of our restaurant, designed to welcome people who move in a wheelchair, then enjoy a relaxing moment at the TV corner with your family or friends and finally sip a delicious cocktail concocted by our bartenders.

For all requests for information,
You can call us at + or email us at

During your stay at the hotel, our reception team can be reached 24/7 to inform you, by dialing the 9 from your room.

You can consult here, the list of adapted facilities available within the Hôtel l’Elysée Val d’Europe.

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